PRIVACY POLICY

Section 01

Information We Collect

We collect information in the following ways:

Information you provide directly:

• Name, email address, phone number, and billing details when you book a session or make a purchase
• Messages, inquiries, or feedback you send to us through contact forms or social media
• Account credentials if you register for a client portal or online membership

Information collected automatically:

• Browser type, IP address, device information, and pages visited on our site
• Cookies and tracking technologies that help us understand site usage and improve your experience
• Referral sources and session duration data collected through analytics tools

Section 02

How We Use Your Information

We use the information we collect to:

• Process bookings, payments, and session scheduling
• Communicate with you about your sessions, inquiries, and updates
• Improve our website, services, and overall studio experience
• Send promotional communications, newsletters, or special offers — only with your consent
• Comply with legal obligations and protect against fraud or misuse
• Analyze usage patterns to better understand our clients and grow our services responsibly

We will never use your personal information for purposes beyond what is described here without obtaining your explicit consent.

Section 03

How We Share Your Information

ToneFreak Music Studio does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers — trusted third parties who assist in operating our website or conducting business (e.g., payment processors, email platforms), bound by confidentiality agreements
• Legal requirements — when required to comply with applicable law, court orders, or government requests
• Business transfers — in the event of a merger, acquisition, or sale of studio assets, your data may be transferred as part of that transaction
• Protection of rights — when disclosure is necessary to protect the rights, property, or safety of ToneFreak Music Studio, its clients, or others

Section 04

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure payment processing, encrypted data transmission, and restricted access to client records.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and encourage you to use strong, unique passwords and keep your account credentials private.

Section 05

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.

Section 06

Third-Party Services & Links

Our website and social media presence may contain links to third-party platforms (such as Facebook, YouTube, or Spotify). We are not responsible for the privacy practices of these external sites and encourage you to review their individual privacy policies. Use of third-party booking or payment tools is subject to those platforms’ own terms.

Section 07

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or outdated data
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the details in Section 8.

Section 08

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:

Click here to contact us.